FAQs2024-03-25T14:25:03+00:00

Frequently Asked Questions (FAQs)

The enforcement of parking and other traffic restrictions, as well as the process of challenging and appealing penalties, has historically been accompanied by questions from motorists and other interested parties. Some of these questions come up time and time again.

Users can browse through some of these common questions / answers below, whether in relation to a penalty charge they may have received, to fact-check common assertions they may have heard, or simply for general interest.

To submit a suggestion for a question/s to be added or answered, please use the red feedback tab to the right of this page.

Can I appeal a PCN if I did not receive the initial notice due to a change of address?2023-10-12T14:47:27+01:00

If the PCN was sent to the registered keeper’s address based on details obtained from the DVLA, not receiving the notice is not a valid ground of appeal. The registered keeper should always ensure their address is up-to-date at the DVLA.

Can I challenge a PCN if I believe it was issued unfairly or in error?2023-10-12T14:44:41+01:00

Yes, you have the right to challenge a PCN. A challenge must always be made first to the authority that issued the PCN. Instructions on how to do this will be included with the PCN.

Can I challenge a PCN if I was following my GPS navigation?2023-10-12T14:52:57+01:00

Using GPS navigation is not a valid reason for using a bus lane if your vehicle is not authorised. Drivers are responsible for following traffic signs and regulations, even if their navigation system suggests otherwise.

Can I enter a yellow box junction to wait for traffic to clear?2023-10-12T14:53:23+01:00

You mustn’t enter a yellow box unless your exit is clear. Waiting in a yellow box can result in a PCN being issued.

Can I park for 20 minutes to unload without paying?2023-10-12T14:50:01+01:00

This only applies when a motorist is engaged in a continuous loading or unloading activity. A motorist has up to 20 minutes to unload, not 20 minutes to park, having unloaded.

When loading and waiting restrictions are in force at all times, they are marked by double kerb chevrons on the double yellow line – there will not be an accompanying sign. When waiting is prohibited at certain times, there will be one kerb chevron and a sign advising of the loading/waiting restriction times.

See Key Case:Alan Bosworth and others v The London Borough of Tower Hamlets and others ETA (2015).

Can I recover costs if my appeal is successful?2023-10-12T14:47:57+01:00

Costs associated with submitting an appeal are not usually awarded. There are rare exceptions if the adjudicator that heard your case considers that the authority (or you) were unreasonable during proceedings, or – as defined by law – were ‘vexatious’ or ‘frivolous’.

Do traffic adjudicators and the tribunals work for the authorities that issue PCNs?2023-10-12T14:46:21+01:00

Traffic adjudicators are lawyers with at least five years’ experience and their appointments are agreed by the Lord Chancellor. Adjudicators are wholly independent from the authority that issued the PCN they are deciding the appeal against.

Does it cost anything to appeal a PCN?2023-10-12T14:46:33+01:00

No, appealing to an independent traffic tribunal is free.

How do I find out if my car should be charged to drive in a Clean Air Zone?2023-10-12T14:57:03+01:00

Whether you are charged depends on the emissions category and type of your vehicle. You can check whether your vehicle’s emissions and type mean you must pay a charge and make payment to use it within a Clean Air Zone online at the GOV.UK Drive in a Clean Air Zone service.

How do I know a Clean Air Zone is in operation?2023-10-12T14:56:49+01:00

Signage on roads in and around the zone, showing a white cloud symbol within a green circle, will indicate that a Clean Air Zone scheme is in operation. A letter A–D will also be included on the symbol (see images below), denoting the class of zone that applies.

The 4 x ascending lettered classes relate to the different groups of vehicle that are charged, as follows:

• Class A: Buses, coaches, taxis, private hire vehicles
• Class B: Buses, coaches, taxis, private hire vehicles, heavy goods vehicles
• Class C: Buses, coaches, taxis, private hire vehicles, heavy goods vehicles, vans, minibuses
• Class D: Buses, coaches, taxis, private hire vehicles, heavy goods vehicles, vans, minibuses, cars (the local authority also has the option to include motorcycles)

How do I pay a PCN?2024-02-27T15:55:13+00:00

Payment instructions are typically provided on the PCN itself. You can usually pay online, by phone, by mail or in person, and there is a discount of 50% for paying within 14 days. If a PCN is taken through to the appeal stage and this appeal is unsuccessful, the full penalty amount will be due.

How is a PCN issued?2023-10-11T10:53:07+01:00

A PCN is either attached to the windscreen of the vehicle or handed to the driver (in the case of parking contraventions), or sent through the post to the registered keeper of the vehicle.

How long does an authority have to consider representations?2024-02-27T16:33:24+00:00

An authority must usually respond to representations made against a PCN within 56 days. After such time, the representations are usually deemed to have been accepted.

How long does an authority have to issue a PCN?2024-02-27T16:29:31+00:00

A PCN must be issued before the end of 28 days, beginning with the date of the contravention.

How much will I be charged for driving in a Clean Air Zone?2023-10-12T14:57:16+01:00

The types of vehicles and charges that apply vary for different Clean Air Zones. You can check on the website of the local authority operating the scheme for the charges that apply to a specific scheme.

Alternatively, use the GOV.UK Drive in a Clean Air Zone service to see if your vehicle’s emissions mean you would be liable for charge and (if applicable) view the charges that will apply to the vehicle and pay.

I am a Freeman of the Land (or claiming another legal exemption), do I still have to pay / challenge a PCN?2024-02-27T16:48:09+00:00

The Freeman on the Land movement and similar groups commonly believe that people are only bound by the contracts and laws they have consented to. However, contract law and alleged rights under common law are not the same as legislation relating to the issuing of PCNs and their subsequent recovery.

Motorists do not have a choice as to whether they are liable for a PCN Notice and being a ‘freeman’ does not exempt anyone from paying such a PCN if it has been correctly issued.

Liability for the payment of a PCN is not dependent on, and does not require, consent or the existence of a contractual relationship with the council. Any such assertion to the contrary is incorrect and there is no legal basis upon which to make this argument.

In addition, the following references also have no legal basis for challenging the issuing of a PCN:

  • ‘lawful rebellion’
  • Article 61 of the Magna Carta
  • the Coronation Oath Act 1688
  • The Bill of Rights Act 1689
  • the ‘People’s peace’
  • legal fictions, ‘straw men’ and ‘I, X of the family Y’
  • maritime or admiralty law
  • Uniform Commercial Code
  • Notice of removal of implied right of access.
I drove in the bus lane to get to my destination on time, do I still have to pay?2023-10-12T14:52:42+01:00

Only in the case of a medical emergency, with supporting evidence, could there be grounds to challenge the PCN.

I had not parked when I received the PCN, I remained in the vehicle with the engine running. Am I still liable to pay?2023-10-12T14:52:18+01:00

Waiting in the vehicle and parking are the same thing.

See Key Case: Review decision of Schwarz v Camden (2001) PATAS 2110000692, which considers the definition of ‘parking’ with reference to the Road Traffic Regulations Act 1984 and Strong v Dawtry (1961)1 WLR 841.

I have paid my PCN, can I still appeal?2024-02-27T16:23:21+00:00

Paying a PCN, either at the discount rate (within 14 days) or otherwise, is considered to be accepting the penalty was issued correctly. An appeal can only be made if the PCN is first challenged with the authority through to the representations stage and a Notice of Rejection of Representations has been received.

I have received a Fixed Penalty Notice (FPN), can I challenge it in the same way as a PCN?2023-10-12T14:45:53+01:00

You may have been issued a FPN by the Police or a local authority. You should contact the authority that issued you with the penalty, following the instructions enclosed in the documents you received. A different process applies for challenging FPNs.

I have received a Parking Charge Notice from a private parking company. Can I challenge this in the same way as a PCN?2023-10-12T14:45:39+01:00

A Parking Charge Notice may sometimes look similar to a PCN, but it is not the same. It has been issued by a private operator, rather than a local authority or charging authority.

To pay or challenge a private parking penalty, contact the operator whose details appear on the notice you have received. Further information can be found on the British Parking Association website.

I lost my appeal – can I still pay at the 50% discounted rate?2023-10-12T14:48:27+01:00

No, the PCN will now need to be paid in full.

I only used a bus lane for a short distance, is the PCN still valid?2023-10-11T10:54:19+01:00

Using a bus lane to avoid traffic, even for a short distance, is generally not allowed. Only authorised vehicles should use bus lanes during designated hours.

I paid for parking but still received a PCN. What can I do?2023-10-12T14:49:33+01:00

You can challenge the PCN with the authority by providing evidence of payment, such as a parking receipt or digital transaction record, to demonstrate that you complied with the restrictions and made the required payment.

I sold the vehicle before the PCN was issued, am I still liable to pay?2023-10-12T14:42:20+01:00

While sale of a vehicle is a valid ground of appeal, it must be remembered that the burden of proof rests with you as the registered keeper at the time the PCN was issued (identified by the Driver and Vehicle Licensing Agency [DVLA] database) to demonstrate that a sale has taken place. A bare assertion will rarely be sufficient evidence to transfer liability of the PCN.

I was hiring / leasing a car at the time the PCN was issued, am I still liable to pay?2023-10-12T14:42:35+01:00

As the hirer / lessee, you will have likely signed an agreement accepting liability of penalty charges issued during the hire / lease period, so will likely be liable for the PCN.

I was not driving at the time of the contravention, why have I received a PCN?2023-10-11T11:00:29+01:00

The registered keeper of the vehicle is responsible for the penalty issued, even when they were not the motorist at the time of the contravention.

See Key Case: Francis v Wandsworth, R v The Parking Adjudicator ex parte the Mayor and the Burgesses of the London Borough of Wandsworth (1996).

I was only just late back to my car after the PCN had been issued, surely there is a grace period?2023-10-12T14:50:17+01:00

A PCN is unlikely to be issued if the vehicle has only been left for up to 10 minutes past the permitted / paid for parking period. The enforcement authority is not entitled to issue a ticket until 10 minutes has elapsed from the period of paid for time (i.e. ten minutes after the expiry of your pay and display ticket) or ten minutes after a period of free parking has elapsed.

However, the rules do not provide a blanket ten minute period of grace wherever you have parked as has been widely erroneously reported. The grace period only applies to vehicles that are parked in a designated parking place (paid for or having been allowed time), not for vehicles left on yellow lines or in a parking space for ten minutes without paying.

See Key Case: Chaudry v Royal Borough of Kensington & Chelsea ETA 2160157321).

I/ my passenger felt unwell and I pulled over to get some air, to use a lavatory, to buy some water, etc. at the time the PCN was issued, am I still liable to pay?2023-10-12T14:52:01+01:00

Restrictions are not lifted in such circumstances – motorists are expected to find an appropriate parking space. A medical emergency is, however, a separate issue that, with supporting evidence, could amount to a valid ground of appeal.

If I appeal a PCN, will I have to go to court?2024-02-27T15:56:47+00:00

Challenging and / or appealing a PCN is part of a civil process that is conducted outside of the court system.

If I write to the authority to challenge a PCN, will I still be able to pay the 50% discounted rate if unsuccessful?2023-10-12T14:44:58+01:00

Authorities are only obliged to accept the reduced penalty amount when the payment is received by them within the discount period (usually within 14 days). This is stated on the face of the PCN itself.

Writing to the enforcement authority or lodging an appeal, however promptly, does not freeze the discount. The full penalty amount applies, although some enforcement authorities will offer the motorist an extended discount period when representations have been rejected. If a subsequent appeal is lodged and refused by the adjudicator, the appellant has 28 days to pay the penalty at the full rate. The penalty will not increase during the appeal process, but it is the full charge that is frozen, not the reduced, discount amount.

Is it ok to follow another vehicle into a yellow box junction without receiving a PCN?2023-10-11T10:57:08+01:00

Following another vehicle into a yellow box doesn’t exempt you from a penalty. Each driver must ensure their exit is clear before entering the junction.

Is my PCN still enforceable if the civil enforcement officer didn’t issue it to me or my vehicle?2023-10-11T10:53:56+01:00

In instances where the civil enforcement office is unable to issue the PCN to the vehicle’s windscreen or the driver (or in situations when a camera is used to witness a contravention), the authority has powers to access the registered keeper details via the DVLA and send the PCN by post.

Is the driver always liable to pay a PCN?2023-10-11T10:59:33+01:00

The registered keeper of the vehicle is liable for the PCN. They may not necessarily have been the driver at the time of the alleged contravention, but they are legally liable for the penalty charge.

Is there a time limit for challenging a PCN?2023-10-12T14:45:18+01:00

You have 28 days from the date the PCN was issued to challenge it with the authority. For all PCNs other than some issued for parking contraventions (see below), this challenge is called ‘making representations’.

For PCNs issued to the windscreen of a vehicle or handed to the driver, in the case of parking contraventions, the challenge process starts with an Informal Challenge to the authority, before representations can be made.

My parking space was taken by a visitor / access to my garage was blocked, is the PCN still enforceable?2023-10-12T14:51:31+01:00

When motorists cannot access their usual, preferred or expected parking spot, it does not entitle them to park elsewhere without complying with the applicable restrictions. This is the case even if the vehicle blocking their access or taking the space has done so unlawfully.

My PCN was issued on the basis of CCTV evidence, doesn’t this make it unenforceable?2023-10-12T14:49:15+01:00

While the relevant regulations curtail the use of CCTV, generally, there are exceptions; namely, in bus lanes, at bus stops or stands, on school entrance markings and on red routes. At these locations, PCNs may still be served by post. The rules do not provide a blanket prohibition on CCTV enforcement as is widely believed and sometimes reported in the media.

My vehicle was broken down at the time the PCN was issued, am I still liable to pay?2023-10-12T14:43:33+01:00

This can be a valid ground of appeal but full details of the circumstances of the breakdown should be provided, as well as evidence of the recovery and/or repair of the vehicle. It is for you to prove that the vehicle could not be moved due to a mechanical failure. A bare assertion is unlikely to be sufficient.

My vehicle was stolen at the time the PCN was issued, am I still liable to pay?2023-10-12T14:42:50+01:00

You should provide a crime reference number from the police when submitting a challenge or appeal against the PCN, which will be taken into account in assessing whether you are liable to pay.

On what grounds can I appeal a PCN?2023-10-12T14:47:08+01:00

This depends on the PCN you have been issued. The grounds that apply are listed in the PCN document.

Should I have received a PCN if other vehicles were parked and I was told by a local that parking was permitted?2023-10-12T14:50:50+01:00

Motorists should always check signs and road markings for themselves.
That other vehicles appear to be parked at a location is not a reason for following suit – those motorists may have permits, or may be engaged in activities that cause an exemption to the parking restrictions to arise.

Should I have received a PCN if there were problems with the signs and lines where I parked?2023-10-12T14:51:45+01:00

Lines and signs serve to advise the motorist of a restriction and must not mislead. Trifling omissions, however, do not render a sign or line unenforceable.

So long as the sign or marking does not mislead and remains substantially compliant with the requirements of the regulations, the restriction is enforceable.

See Key Case: R (on the application of Herron and Parking Appeals Limited) v The Parking Adjudicator and others (2010) and Letts v London Borough of Lambeth PATAS 1980151656 (1980).

The civil enforcement officer got the colour of my vehicle wrong, is the PCN still enforceable?2023-10-12T14:50:35+01:00

The colour of the vehicle recorded by an officer sometimes differs to that shown in the vehicle’s log book. However, the colour of a vehicle is not a piece of evidence that is required to be included in the details of a PCN under the relevant regulations.

While the colour may be of significance if a motorist is disputing that the vehicle observed was their vehicle (i.e. a cloned vehicle or a mistake in recording the vehicle registration mark), the colour is usually irrelevant.

The signs or lines were not clear (or visible) at the time I was issued the PCN, am I still liable to pay?2023-10-12T14:44:14+01:00

When challenging or appealing a PCN, you should provide any evidence, such as photographs, relating to the signs or lines you think were not clear and/or provide an explanation as to why.

Signs and lines serve to advise the motorist of a restriction and must not mislead. Trifling omissions, however, do not render a sign or line unenforceable. So long as the sign or marking does not mislead and remains substantially compliant with the requirements of the regulations, the restriction is enforceable.

See Key Case: R (on the application of Herron and Parking Appeals Limited) v The Parking Adjudicator and others (2010) and Letts v London Borough of Lambeth PATAS 1980151656 (1980).

What happens if I ignore the PCN?2023-10-12T14:48:53+01:00

If PCN remains unpaid or is ignored, the authority that issued it has the right to increase the charge and register the outstanding amount as a debt.

28 days after either:
• receiving a Notice to Owner (parking PCNs only) or a PCN by post and either not paying the PCN or making representations to the authority;
• receiving a Notice of Rejection of Representations (after making representations to the authority that issued the PCN) and either not paying the PCN or appealing to an independent adjudicator;
• an adjudicator dismissing your appeal and not paying the PCN

you are likely to receive a Charge Certificate, which increases the penalty charge owed by 50% and means you no longer have a right to make representations (some authorities may still accept representations, but this will be at their discretion).

If the PCN remains unpaid 14 days after receipt of a Charge Certificate, the authority can register the debt with the Traffic Enforcement Centre at the Northampton County Court and you will be sent an Order for Recovery, with the risk of Bailiffs (‘civil enforcement agents’) taking action to collect the debt after 21 days.

What happens if my appeal against the PCN is successful?2023-10-12T14:47:43+01:00

If your appeal is successful, the PCN will be cancelled and there will be nothing to pay.

In exceptional circumstances, however, the decision an adjudicator has made can be looked at again if the authority applies to have the decision reviewed. The authority can take this option by applying to review the decision.

What happens if the authority rejects my representations – can I appeal a PCN further?2023-10-12T14:46:09+01:00

If you have challenged and / or made representations to the authority and have been unsuccessful, the authority will issue a Notice of Rejection of Representations explaining the reasons and providing information on how to appeal further to an independent tribunal and its adjudicators.

Once a Notice of Rejection of Representations has been received, the PCN should either be paid immediately or appealed within 28 days.

What if my appeal is rejected?2023-10-12T14:48:10+01:00

Following a dismissed appeal, the PCN should be paid to the authority without delay.

In exceptional circumstances, the decision an adjudicator has made can be looked at again. This can be done by applying to review the decision.

What information does a PCN include?2024-02-27T15:53:04+00:00

A PCN document will include details of:

• the date and time of the alleged contravention
• the vehicle registration mark and other details of the vehicle that the alleged contravention refers to
• a description and details of the alleged contravention, sometimes with a photograph/s
• the amount (in £) of the penalty charge that needs to be paid
• this will include a reduced / discounted rate (50% of the penalty charge amount) that applies if the PCN is paid within either 14 or 21 days (depending on the type of penalty).
• The document will also include instructions on how to pay the penalty charge or challenge it.

What is a Clean Air Zone?2023-10-11T10:57:34+01:00

A Clean Air Zone is a road user charging scheme applying to certain vehicles used within a geographic area of a city centre, with the aim of reducing pollution and improving air quality.

Charges apply to vehicles that have an emissions category that does not meet a standard specified by the particular class of Clean Air Zone that is in operation. Automatic Number Plate Recognition (ANPR) cameras detect vehicles that are used in a zone.

What is a Penalty Charge Notice (PCN)?2023-10-11T10:53:24+01:00

A Penalty Charge Notice (PCN) is a document issued by a local authority or charging authority to the registered keeper of a vehicle detailing an alleged contravention of its traffic restrictions by said vehicle.

When / where do I have to pay to drive my vehicle into a Clean Air Zone?2023-10-12T14:57:35+01:00

Payment of the charge must be made for each day a non-compliant vehicle is used within a Clean Air Zone, either up to 6 days in advance of, or by 11.59pm on the 6th day after, using the vehicle in the zone.

Charges apply daily, 7 days a week, 365 days a year and from midnight to midnight (for example, 2 x daily charges should be paid for a vehicle entering a Clean Air Zone at 11pm and leaving at 1am the following morning.

Payment should be made at the GOV.UK Drive in a Clean Air Zone service, not to the local authority directly.

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