Find Key Cases

Browse key cases using the filter for either ‘Contravention type’ OR ‘Issue’. Alternatively, use the ‘Search…’ box to find cases through a custom query.

Cases on the site currently cover parking, bus lane, moving traffic and road user charging, including the London Congestion Charge and Clean Air Zones (outside London). More cases and contravention types will be added in due course.

Clear filters

Please note: All adjudicator decisions included on this website are in the public domain. While they have been curated together here for the convenience and interest of users, any information contained within the decisions remains the responsibility of the original adjudicating body. Any questions relating to the content of cases should also be directed to the adjudicating body.

Can I challenge a PCN if I was following my GPS navigation?

Decision Date: 2023-10-12

Using GPS navigation is not a valid reason for using a bus lane if your vehicle is not authorised. Drivers are responsible for following traffic signs and regulations, even if their navigation system suggests otherwise.

I drove in the bus lane to get to my destination on time, do I still have to pay?

Decision Date: 2023-10-12

Only in the case of a medical emergency, with supporting evidence, could there be grounds to challenge the PCN.

I only used a bus lane for a short distance, is the PCN still valid?

Decision Date: 2023-10-11

Using a bus lane to avoid traffic, even for a short distance, is generally not allowed. Only authorised vehicles should use bus lanes during designated hours.